Job Location: Ithaca, NY
Job Title: Community Engagement Manager
Institution: The History Center in Tompkins County
About the Institution: The History Center in Tompkins County is a history museum and research library located on The Commons in Ithaca, New York.
Job Description: Relevant Skills
While we believe that this position will evolve to reflect the person hired, the following skills and experiences would equip someone to excel at The History Center. The successful candidate will be able to:
- Research and write engaging content for use across different mediums and platforms. Excellent written and verbal communication are an important feature of the position.
- Demonstrate a strong track record of collaboration with communities from a broad variety of different backgrounds.
- Interact with the general public and other staff with thoughtfulness and grace.
- Effectively manage multiple and sometimes competing responsibilities and tasks.
- Balance independent action with direction from a supervisor.
- Communicate a passion for local/public history! Education and work experience will help demonstrate the relevant skills needed.
Job Responsibilities:
Visitor Experience
- Oversee the Museum’s exhibit hall, including opening and closing when open to the public, and the management of the public’s experience while at the museum.
- Recruit, train, and manage volunteers to be effective docents. Includes creating and overseeing docent schedule for regular operations of the Exhibit Hall.
- Manage ongoing projects to complement docent activities at the front desk.
- Collect and report monthly visitor statistics, and other community engagement data.
- Staff front desk as needed.
Community Outreach
- Produce and generate monthly newsletter highlighting events, exhibits, and museum programs.
- Act as a cultural/community liaison with presentation, exhibit, and preservation partners.
- Develop basic event and marketing materials for distribution across physical and digital advertising.
Digital Platform Management
- Manage The History Center’s website and social media presence. In collaboration with other staff, lead the creation of posts and content for each platform, curate feeds, and grow our digital audience.
- Work in collaboration with other staff to advertise upcoming exhibits and programs. Regular input/direction on marketing and messaging strategies.
Events and Other Duties as Assigned
- In partnership with other staff, implement local history programs.
- Contribute to the effective operations of the larger Tompkins Center for History and Culture, of which The History Center is a partner.
- Primary liaison for limited retail sales through our on-site partners at Visit Ithaca, and online through the organization’s website.
This Position is: In-Person
Position Type: Full-Time
Salary Range: $22.25 - $24.25/hour
Salary Type: Non-Exempt
Benefits: Paid time off
How to Apply: A PDF of the job description can be found at https://thehistorycenter.net/employment. To apply, email a 1 page cover letter and a resume to director@thehistorycenter.net
Job Closing Date: 3/31/2024