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Program Assistant/Docent

  • November 09, 2020 11:04 AM
    Message # 9353022
    Megan Eves (Administrator)

    Program Assistant/Docent at Seneca Falls Heritage & Tourism Center

    Job Summary: A part-time, dynamic, self-starter in our fast-paced organization is critical to our organization as the assistant to the director for 30-35 hours/week. In this role, the program assistant works with the Executive Director and Executive Assistant on all programs, events and tours for The Center. This role also performs all customer service tasks for daily visitors. 

    Program Assistant/Docent Job Duties and Responsibilities:

    • The “face and voice” for the organization 

    • Provides the front desk customer service

    • Schedules and organizes tours, including the Ticket to Ride program

    • Maintains all details on our shared electronic calendar and visitor data information

    • Assistants and manages program logistics and details with the guidance of the Director

    • Acts as the representative for the programs and events to internal and external partners, and respond to inquiries

    • Coordinates with upper management to define program goals and fiscal objectives

    • Maintains all brochure and tourism information inventory

    • Cleans to COVID-19 standards daily

    • Point person for the sales desk and our gift shop 

    Program Assistant/Docent Requirements and Qualifications for this role:

    • High school diploma/GED required 

    • Minimum 1 year of clerical experience (Associate degree acceptable alternative) 

    • Familiarity with Microsoft Office Suite 

    • Polished written and verbal communication and customer service skills 


    Must be available to work weekends. 

    Hours: 30-35 hours per week

    Pay: $14/hour 

    Location: 89 Fall Street Seneca Falls, NY 13148 

    To apply: email cover letter and resume to director@senecamuseum.com 

    Position open immediately. 

The Museum Association of New York strengthens the capacity of New York State’s cultural community by supporting professional standards and organizational development. We provide advocacy, training, and networking opportunities so that museums and museum professionals may better serve their missions and communities.

Museum Association of New York is a 501 (c) 3 nonprofit organization. 

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