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Membership Coordinator

  • January 24, 2020 11:44 AM
    Message # 8671054

    January 24, 2020

    Membership Coordinator

    Long Island Children’s Museum

    Garden City, New York

    Long Island Children’s Museum is a learning space devoted to the busy work of play. Our exhibits, programs and performances fuel creativity and collaboration to inspire millions of aha moments. At the Museum, children master skills and uncover passions that will stay with them throughout their lives. The future is always present here!

    The membership coordinator will promote the benefits of museum membership to visitors. Daily activities include maintaining accurate member records, preparing membership mailings and providing excellent customer service to current and potential members. Additionally the membership coordinator will analyze member activity and make recommendations to increase acquisition and retention, as well as implementing marketing campaigns to grow membership sales opportunities.

    This full-time position involves a Wednesday to Sunday work schedule. Ideal candidate will have two to four years of membership experience in the museum field.

    Responsibilities:

    • Input and maintain member records in Altru Database
    • Prepare membership and fulfillment mailings
    • Assist in member acquisition, cultivation and retention
    • Track member patterns and make recommendations to improve membership sales and program benefits
    • Explore new opportunities for membership program and revenue
    • Educate visitors about membership program, resolve and troubleshoot member issues
    • Train staff to promote member benefits to visitors and to promote membership sales

    Full Time Position with Benefits: $31,000 - $36,000

    Requirements:

    • Excellent data entry skills with high accuracy
    • Expert level knowledge in Microsoft Excel and Word
    • Able to learn new software quickly and train staff for successful implementation
    • Excellent customer service skills
    • Can work independently and support the membership team
    • Able to work mornings and evenings for member and special events
    • Experience using office equipment (Printer, Copier, Scanner, etc.)
    • Wednesday to Sunday work schedule
    • Drive to Post Office to deliver mailings

    Preferred Qualifications:

    • Museum or membership experience
    • Altru or museum management software experience
    • Two to four years membership experience in a cultural organization

    Please send cover letter and resume via email to:

    Human Resources Department

    Long Island Children’s Museum

    Garden City, NY

    resumes@licm.org

    516-224-5824

The Museum Association of New York strengthens the capacity of New York State’s cultural community by supporting professional standards and organizational development. We provide advocacy, training, and networking opportunities so that museums and museum professionals may better serve their missions and communities.

Museum Association of New York is a 501 (c) 3 nonprofit organization. 

265 River Street
Troy, NY 12180 USA
518-273-3400

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