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New York State Capitol Tour Guides

  • January 08, 2020 8:55 AM
    Message # 8516248
    MANY Staff (Administrator)

    The New York State Office of General Services has announced three (3) vacancies for New York State Capitol Tour Guides.

    The Tour Program for the New York State Capitol in Albany has been in existence for over 100 years, and provides the public, (including school and adult groups) with culturally rich experiences-covering history, architecture, government and civics. We are looking for individuals who have a passion for history and feel comfortable leading interpretation for large groups.

    Minimum Qualifications Required for Appointment: Two years of experience in the visitor/customer service environment in a cultural institution.

    Duties: • Conduct guided tours of the New York State Capitol, the Empire State Plaza, the Executive Mansion, the Governor Nelson A. Rockefeller Empire State Plaza Art Collection and Special Tours as needed.

    • Give engaging and thorough tour presentations to groups and provide assistance to elderly, disabled and special groups when required.

    • Staff New York State Capitol, the Plaza Visitor Center and the Empire State Plaza’s Information Sites.

    • Answer questions from visitors concerning sites, activities, etc. • Keep record of the number of visitors.

    • Give directions to visitors regarding the Empire State Plaza, the Capital District and New York State.

    • Respond to requests for state and legislative telephone numbers.

    • Provide security and safety services for visitors. Insures that the proper safety and/or evacuation procedures are followed in the event of an emergency. Immediately informs Capital Police of any suspicious person, dangerous situation, medical emergency, vandalism, etc.

    • Handle administrative duties in Plaza Visitor Center and Info Booths. Take phone reservations for Capitol tours; handle various phone inquiries. Generate tour confirmation letters; keep visitation statistics for all tour sites and generate monthly reports; monitor on-line reservation system. Monitor inventory of Plaza-related tourism brochures, and distribute brochures and posters to Info booths.

    • Perform other duties as required.

    Shift: Day. Some Saturday work is required. 

    To apply for this vacancy, candidates should submit an Application for Posted Position (ADM 227) to HRresumes@ogs.ny.gov referencing the above posting number and Reference #27007, 27003, 27010.  Please include a clear, concise resume providing specific, verifiable information about their qualifying experience.  This must be received in the OGS Division of Human Resources Management by the closing date or the response will not be considered.

    Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

    New York State is an Equal Opportunity/Affirmative Action Employer

The Museum Association of New York strengthens the capacity of New York State’s cultural community by supporting professional standards and organizational development. We provide advocacy, training, and networking opportunities so that museums and museum professionals may better serve their missions and communities.

Museum Association of New York is a 501 (c) 3 nonprofit organization. 

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Troy, NY 12180 USA
518-273-3400

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